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What happens to your data when your old hard drive dies and you recycle it? How about when you sell a computer/tablet/phone? You deleted things. So it’s all good, right?

It’s been said that the only constant is change. While many people would like things to stay just the way they are, that doesn’t happen. So how do we deal with it?

Sooner or later we act out what we really believe. Too bad if that then keeps us from achieving what we really wanted and needed. But it doesn’t have to be that way.

When a former Director of National Intelligence and longtime veteran of the US Intelligence Community speaks about cyber threats and security, it’s time to listen.

“Never put off till tomorrow, what you can do the day after tomorrow.” For many of us, those words by Mark Twain pretty well cover how we approach things: We procrastinate. But does it have to be that way?

Every business needs a name. That’s a given. The hard part is coming up with that super-perfect name that will make your new business launch absolutely irresistible. A name you want to stick with for a long time to come.

Quality of both service and product form the foundation of a great customer experience. Like a former boss of mine, we can offer a stellar product, but still chase people away if our customer service is lousy.

Scenario: That person everyone has been looking up to turns out to be dishonest. We feel let down and wonder who we can trust. But we all need examples…

We may serve 100 clients, most of whom are raving fans. But if a few or even one of those clients go negative, it can wear us down very quickly.