Are these mistakes causing you to lose website visitors and money?
7 mistakes that can seriously derail your website, costing you lost customers and income. What they are and how to fix them.
The big “Why”
Today, if you aren’t online, you don’t exist. Because that’s where people go to check us out and determine if we are for real.
Yet there are over 1 BILLION websites. And at least 3.5 BILLION internet users. Fortunately, you don’t have to reach ALL of them. Just those who want and will use your services or products or who share your cause.
There are many ways to get your message online, but only one that lets you fully control it and OWN it: a website. Your website that is the hub for all your online activity.
I deliver results that I’m proud of, that my clients are proud of and that work for them. True success is shared success.
To that end, I don’t just build a website (or create a design) — I review your business model and strategy. If needed, we’ll clarify them together. Then I provide a solution that will work well throughout its lifetime. It’s all about a relationship that goes beyond the initial project. Because getting you connected with your tribe is what I do.
Work with us
The Drug Store
Family owned community pharmacy committed to awesome customer service with staff that truly cares.
The Unity Games
Connecting youth on Staten Island and in the other New York boroughs through basketball to bridge ethnic and religious differences, building friendships since 2003.
Our old website hadn’t been updated in a long time. But the biggest problem was that the online prescription refill function wasn’t reliable. So orders got lost and customers were upset. It cost us real money every day!
Claes created a temporary website with a new process for online prescription refills that worked perfectly. We weren’t losing money and customers any longer.
Then he worked with us to design a new website that shows off our pharmacy at its best and is helping bring in new customers. As a result, we have seen our online prescription refills triple!
Phillip and Holly Judd
owners of The Drug Store
Our first website was fine, but our web master was a disaster.
By 2012, we asked Claes to help us. The entire process was so much easier and more effective. We were able to give our input on the design and he really responded to our thoughts. He also was able to fully integrate our website with Salesforce.
In 2016, we decided we wanted a new look to attract not just kids, but donors and sponsors. Claes completely revamped the site, giving it a fresh new look that was also mobile friendly! The response to the site from everyone has been overwhelmingly positive. This year Claes has done even more to streamline our workflow, updating our application forms with e-signatures so that we can go paperless!
Director of Communications of The Unity Games
6 ways stories help build your business
Stories stick with us. We remember them. For a long time.
Are you making use of that connecting power in your business or organization?
The website Holy Grail: Content
Making sense of website content. 8 pages (or content sections) that every website needs.
Privacy, your website and you
There really isn’t a website around today that doesn’t collect personal information. Some people think that their websites don’t. But, to quote Igor in Young Frankenstein: “Well, they were wrong, weren’t they?”
Blue-skying your next website
Time for a new website. Both scary and exciting. Tempting to start with tools and themes. But definitely time to first take a hard look at what your next website really needs to do for you.
The website you always wanted (and need)
If you’re in business today, or run any kind of an organization, people need to be able to find you. Online. Because that’s where they’ll look. No website. Not found.
More from the blog:
They named their business what?
Every business needs a name. That’s a given. The hard part is coming up with that super-perfect name that will make your new business launch absolutely irresistible. A name you want to stick with for a long time to come.
The power behind 1/3 of the top 10 million websites
Did you know that 1/3 of the top 10 million websites in the world are powered by WordPress? And the number keeps growing!
What you don’t know will hurt you – GDPR and your website
It’s been said that what you don’t know won’t hurt you. NOT TRUE. It certainly will affect you. On May 25, 2018, to be exact, which is when GDPR kicks in.
10 ways to increase your creativity
Creativity is like a muscle. If we don’t use it, it will get weaker. But just as we can build muscles with regular use and exercise, we can foster creativity as well.
5 pillars of great customer experience
Quality of both service and product form the foundation of a great customer experience. Like a former boss of mine, we can offer a stellar product, but still chase people away if our customer service is lousy.